Delivery and Returns Policy
Learn about our deliveries and returns
Please note that a different policy applies for Seksme Box Sets (1.) and for any items you purchase in our online store that is only accessible to our Members once they are registered as a user of our website (2.).
1. DELIVERY AND RETURNS POLICY FOR SEKSME BOX SETS
Seksme Box Set deliveries
The delivery of your box set is fulfilled by Amazon via multi-channel fulfillment and are bound by their standard Terms and Conditions.
Returning an unwanted Seksme Box
Should you wish to return an unwanted box set, you must have an Amazon returns label. To receive your label, simply email us via the email address provided on your purchase receipt so that we could generate and send you one.
Your purchase is covered by a 30 days returns policy. All items will need to be sent back in their original sealed, unopened packaging in resalable condition.
Although your items will need to be in their sealed packaging, you will still be able to clearly check out their quality and also fully browse our Members’ Area and review our online relationship enhancement content to make sure that it is right for you.
Once Amazon received your returned box set, they will check that the items are in sealed and undamaged packaging. Once this has been confirmed, your refund will be immediately processed.
2. DELIVERY AND RETURNS POLICY FOR ITEMS PURCHASED IN OUR MEMBERS’ AREA (AFTER REGISTRATION ONLY)
All items at our Store are delivered to you via Amazon.com*, so you can take advantage of Amazon’s world renowned speedy and reliable delivery service (especially if you are subscribed to Amazon Prime membership), and the peace of mind that your item can be easily returned if need be.
For shipping and delivery information please visit the Amazon website links below.
SHIPPING RATES & TIMES
SHIPPING POLICY FOR AMAZON PRIME MEMBERS
RETURNS & REFUNDS
Returning your items you purchased in our online store could not be any simpler at Seksme: just like the deliveries, all returns are handled directly by Amazon.com*, so you can rest assured that your refund will be processed as quickly and efficiently as possible.
For further information on the returns policies and procedures please visit the Amazon website links below.
*Amazon.com is a registered trademark of Amazon Services LLC